Return & Refund Policy

Returns

• We accept returns within 7 days from the date of purchase for products that are unused, unopened, and in their original packaging.
• To initiate a return, please contact our customer support team with your order details.

Refund

• Once we receive the returned products and inspect them to confirm they meet the return conditions, a refund will be initiated within 3 days. The amount will be refunded to you within 7-10 days.
• To check the status of a refund, please contact our customer support team with your order details.

Exceptions

• Customized or personalized items are not eligible for returns unless there is a manufacturing defect or damage during shipping.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.

Delivery Terms

Shipping Time

• Standard shipping orders are processed and shipped within 5-7 business days.
• Delivery times may vary based on the shipping method selected and the destination.
• Once the order is shipped, the standard delivery time is a minimum of 5 and a maximum of 15 days.

Shipping Rates

• Shipping rates are calculated at checkout based on the weight and destination of the order.

Delivery Tracking

• Once your order is shipped, you will receive a tracking number to monitor the delivery status of your package.

Delivery Issues

• In case of delayed or lost shipments, please contact our customer support team for assistance.

Note: This return & refund policy and delivery terms are subject to change without prior notice. Please review this page regularly for any updates.